Return Policy

Thank you for spending money at Motorangutan!

Easy Returns:  If you’re not 100% satisfied with your purchase of motorcycles parts and accessories from Motorangutan, return it within 30 days.

Return Policy:  Your purchase must be returned in new saleable condition with the original packaging, including Universal Product Code (UPC), manuals and parts.  Make sure to try out items in the comfort of your home before going for a ride.  Helmets must be have not been worn on the road and free of bugs.  

Returns with a Receipt:  If you paid with cash, we’ll refund your purchase with cash.  If your purchase exceeded $500 pretax, and you paid with cash, your money will be refunded in the form of a corporate check. If you paid by credit card, we'll credit the account used for payment.  

Returns without a receipt:  If you don't have your receipt, your return is eligible only for an in–store credit for the lowest selling price within the previous 30 days. Valid government identification is required for all non–receipted returns. We carefully monitor returns and in some cases returns made without a receipt may be refused. Motorangutan reserves the right to deny any return.

How to return item(s):  If you would like to return an item for any reason please do the following:

1.  Please make sure the item is in the same shape you received it.

2.  Print the invoice you received by email or access it by logging into your account with us.  This invoice contains your order number which we will need to process the return.

4.  Simply state your reason for return on your invoice.  (Don't need it, it's ugly, doesn't fit, etc...)

5.  Package the item in the original box and include all tags.  Sometimes it doesn't make sense to send one item of an order back in the original shipping box.  That's ok.  Just make sure you package it in a sturdy box.  Please do not use the manufacturer's packaging to ship it in.  It will not hold up to the trials and tribulations of shipment.

6.  Address box to:

Motorangutan
Attn: Returns
3924 Woodbury Dr Ste A
Austin, TX 78704