fbpx How to return an item purchased online. | Motorangutan | Motorcycles and Gear in Austin, TX

How to return an item purchased online.

If you would like to return an item for any reason please do the following:

1.  Please make sure the item is in the same shape you received it.

2.  Print the invoice you received by email or access it by logging into your account with us.  This invoice contains your order number which we will need to process the return.

4.  Simply state your reason for return on your invoice.  (Don't need it, it's ugly, doesn't fit, etc...)

5.  Package the item in the original box and include all tags.  Sometimes it doesn't make sense to send one item of an order back in the original shipping box.  That's ok.  Just make sure you package it in a sturdy box.  Please do not use the manufacturer's packaging to ship it in.  It will not hold up to the trials and tribulations of shipment.

6.  Address box to:

Motorangutan
Attn: Returns
3924 Woodbury Dr Ste A
Austin, TX 78704